Reference

How kn584 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data kn584 collects when you open an account, how we store it, who we share it with, and the rights…

Data collected at account openingUPI, Paytm, PhonePe transaction recordsCookie and device dataYour right to access or delete dataHow to contact our Data team
kn584 How kn584 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access the personal data we hold about you, request a correction, or ask us to delete your account data, our dedicated privacy…

Email the Data Team Send your data access, correction or deletion request to our privacy inbox.
Live Chat Support Start a live chat session directly from your kn584 account dashboard.
In-Account Help Centre Navigate to Settings then Privacy in your account to submit a data request form.
HOW WE PROTECT YOUR DATA

Six Ways We Keep Your Account Data Safe

Our data-handling practices are built around specific technical and procedural controls, not vague promises.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256.

Cookie Controls You Can Manage

We use strictly necessary cookies to keep you logged in, and optional analytics cookies to improve page performance.

Account Security and Two-Factor Authentication

Your account login is protected by password hashing and optional two-factor authentication via your registered mobile number.

Data Retention Schedule

We retain your account data for as long as your account is active and for the period required by applicable…

Who to Contact for Data Requests

Our designated Data Protection Officer handles all access, correction and deletion requests.

How to Request Changes to Your Data

Submit a written request through email or the in-account form, and we will confirm receipt within 48 hours.

Frequently Asked Questions About Your Privacy

The questions below come directly from account holders who wanted clarity on how their personal data is handled. Each answer is specific to how kn584 operates — read through them before submitting a formal data request, as your query may already be covered here.

We collect your name, email address, mobile number, and date of birth at registration. When you make a deposit or withdrawal via UPI, Paytm or PhonePe, we also log the payment reference tied to that transaction for verification and record-keeping purposes.

Yes. Submit a data access request through the in-account Privacy Settings form or email our data team directly. We will compile and send you a structured copy of your personal data within 30 days of receiving a verified request from your registered account.

We share your data only with sub-processors who are necessary to run the platform — such as payment gateways processing your UPI or PhonePe transactions. These parties cannot use your data for their own purposes and are bound by confidentiality agreements we enforce contractually.

We retain your personal data for the period required by applicable Indian law following account closure. Transaction records are held for the minimum legally required duration. Once that period expires, we delete or anonymise your data from our active systems.

Go to Settings then Privacy in your account and submit a deletion request, or email our data team with your registered mobile number as a reference. We acknowledge within 48 hours and complete the deletion within 30 days, subject to any legal hold that may apply.

We use strictly necessary cookies that keep your session active and optional analytics cookies that help us improve page load times. You can switch off non-essential cookies at any time from the Privacy Settings panel — this will not affect your ability to log in or transact.

Payment identifiers linked to UPI, Paytm or PhonePe are stored in encrypted form and are never exposed to non-payment staff. We do not store full card numbers or bank credentials — only the transaction reference needed for withdrawal verification and dispute resolution.